Cookie Policy

1. Overview of the Cookie Policy

This Cookie Policy explains how cookies are used on the website in a clear and transparent manner. It is provided in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs) to inform users about data collection practices, the purposes of cookie use, and how cookie preferences may be managed.

2. What Are Cookies

Cookies are small text files placed on a user’s device when visiting a website. They help ensure proper website functionality, improve browsing experience, and remember user preferences.

Some cookies are essential for the website to function correctly, while others are used to support performance analysis and presentation optimisation.

3. Categories of Cookies Used

The website may use the following categories of cookies:

• Essential cookies: Required for core website functions, including security, page navigation, and shopping cart operation
• Functional cookies: Used to remember user preferences and improve browsing convenience
• Analytics cookies: Collect aggregated and anonymous information to analyse website usage and improve performance
• Personalisation cookies: Used by us, and where applicable by trusted service providers, to assess interaction patterns and improve content relevance

Third-party cookies are used only where permitted under Australian privacy requirements and, where necessary, with user consent.

4. Purpose of Using Cookies

Cookies are used to:

• Maintain the technical functionality of the website
• Monitor and analyse website performance
• Remember navigation and preference settings
• Deliver a consistent and optimised browsing experience

These purposes are limited to improving usability and ensuring the effective operation of the website.

5. Managing Cookie Preferences

When users visit the website for the first time, a cookie notice is presented allowing users to:

• Accept all cookies
• Decline non-essential cookies
• Manage preferences by cookie category

Users may change or withdraw their cookie preferences at any time through their browser settings. Please note that disabling essential cookies may limit access to certain website features.

6. Cookie Retention and Third-Party Cookies

Cookie retention periods vary depending on the type of cookie used:

• Session cookies: Automatically removed when the browser is closed
• Persistent cookies: Stored until their expiration date or until manually deleted

Some cookies may be placed by third-party service providers that comply with Australian privacy obligations and apply appropriate data protection measures.

7. Relationship with Data Protection Practices

Any data collected through cookies is handled in accordance with principles of lawfulness, transparency, confidentiality, and security, consistent with applicable Australian privacy requirements.

8. Contact and Support

For questions regarding the use of cookies or data protection practices, users may contact our store using the details below.

Email: askus@luxemyhaus.com
Phone: +65 (870) 94814
Address: APT BLK 334C ANCHORVALE CRESCENT #11-14, SINGAPORE 543334, SINGAPORE
Business Hours: Monday to Friday, 8:00 AM – 4:00 PM
Service Region: Australia

We adopt a transparent and secure approach that respects user rights and supports a compliant and reliable browsing experience.