This policy explains how orders placed through our website are prepared, processed, dispatched, and delivered. All fulfilment activities are managed in accordance with applicable Australian consumer protection laws and eCommerce standards to ensure a clear, reliable, and consistent shopping experience.
Delivery services are available exclusively within Australia.
All orders are delivered only to addresses located within Australia.
All products sold by our store include free shipping within Australia, with no minimum purchase requirement.
The total order amount, including applicable taxes, is clearly displayed before payment confirmation. No additional fees apply after checkout.
Once payment has been successfully completed, orders are typically processed within 1–7 business days.
Processing Cut-off Time:
Orders are dispatched using professional logistics partners after processing is completed.
All prices displayed on the website include applicable taxes in accordance with Australian regulations.
No additional tax or duty charges are required upon delivery.
Once an order has been dispatched, a confirmation email containing tracking details will be provided.
Customers can use this information to check delivery status at any time until the order arrives.
For enquiries related to shipping, order processing, delivery, or general assistance, customers may contact our store using the details below.
Email: askus@luxemyhaus.com
Phone: +65 (870) 94814
Address: APT BLK 334C ANCHORVALE CRESCENT #11-14, SINGAPORE 543334, SINGAPORE
Business Hours: Monday to Friday, 8:00 AM – 4:00 PM
Service Region: Australia
We are committed to providing a dependable, transparent, and carefully managed shopping experience throughout every stage of the order process.
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